1-Which service is best for me?   STANDARD SERVICE is a great cost effective solution for those that have a little more time to serve the documents. Service will be attempted within 7 days.  RUSH SERVICE is ideal for a case in which time is a major factor. Service will be attempted within 3 days.  SAME DAY SERVICE is for cases which must be served immediately. Service will be attempted within 6 hours of our receipt of the paperwork. 

2-What happens next?   When we are in receipt of your papers you will receive an email confirmation. Next, your order will be reviewed by our staff and sent out for service. You will be kept informed and notified when the papers have been served. When service is completed you will receive an e-copy of the affidavit of service as well as an original mailed to the address you provided. 

3-How long does the process take? We serve your documents within the time-frame according to the type of service that 
you purchased. 

4-What happens after my documents are served?  We immediately send you email confirmation of completed service and follow up with a digital copy of the notarized affidavit of service. Next, we mail out the original affidavit to the address that you provided.

5-What if I don't have a digital copy of my documents? Some customers only have physical copies of their paperwork. At that point we recommend that you have them scanned into a digital file of some sort. If you do not have access to a scanner at home or work, try the local library or ask a friend. However, you can always send the physical copies by using a delivery service (FEDEX, USPS or UPS *do not use regular mail). If time is a major issue, send them via next day delivery.

6-Do you accept checks or money-orders?  Yes, we DO accept United States Postal money-orders.  However we DO NOT accept personal checks. We must be in receipt of payment before service is scheduled. We DO accept checks from attorney disbursement accounts and corporate accounts located within the United States.  No personal checks of any kind. We also accept VISA, AMEX, MasterCard, Discover and PayPal.

7-Why so many methods for sending the documents?    Most customers will use method-1 because it is the easiest. Some customers will need to serve original documents so they will utilize method-2 "Delivery Service". While others will want to use methods 3-5 for various reasons. Rest assured that whatever your particular needs are, there is an appropriate method.

8-Is there a preferred method for sending the documents?  Method 1 is the best because it is the most efficient. After you purchase your service, you will receive an "email purchase receipt" . It is very easy to just hit REPLY and attach the scanned documents and then hit SEND. 

9-How can I be sure that you received my documents?  Every process service order is important to us. When we receive a new work order, we receive an email with all of the information that you entered when you made your purchase. We then immediately enter that information into our database and generate a physical file, as well as the database file. We then follow up with you to confirm we received the proper documents to be served. 

Call Now 718-547-4712


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